Support for selected enterprise telephony features.

Avaya one-X Quick Edition includes the most frequently used telephony features and applications including:

• Multiple call appearances: 3 on the 4610SW phone and  4 on a 4621SW phone.
• Simultaneous alerting: up to 10 extensions in a "group"
• Call transfer
• Caller ID / Call Logging
• Multiple directories: Shared directory of all extensions, personal directory, and speed-dials on each phone.
• 3-party conferencing with up to 2 external callers
• Speakerphone
• Direct Inward Line or Private Line: An incoming call to a particular external number can be set up to ring a particular extension or group of extensions.
• Music on Hold
• Support for external paging speaker.

Provides the most frequently used features of large enterprise communications solutions so even the smallest offices can gain the operational efficiencies of large enterprises.

Voicemail Application

A total of 20 minutes of Voicemail messages may be stored on each Avaya one-X Quick Edition IP Telephone. If a phone is unavailable, two other phones in the network provide back-up service and one of them will answer any incoming call. Voicemail features include:

• Voicemail Backup
• Greetings & Prompts
• Message Waiting Indicator
• Redirect to Specified Extension
• Telephone User Interface
• Visual Voicemail
• Message Monitoring
• Message Sorting
• Callback from Message
• Administration

Voicemail drives productivity and business process efficiency for both small businesses and branch offices.

Auto Attendant

The Auto Attendant is a system-wide feature that answers incoming calls automatically and invites callers to perform one of the following actions:

• Dial a known extension,
• Spell the name of the person using keys on the dialpad, or
• Press 0 on the dialpad to redirect the call to the designated Operator.

If desired, a different Auto Attendant configuration can be assigned to each PSTN line. Auto Attendant features include:

• Multiple Selectable Configurations
• Call Detection
• Greetings & Prompts
• Fixed Menu Support
• Touchtone Digit Support
• Rotary & Pulse Support
• Escape to Designated Operator Extension
• Blind Transfer
• Transfer by Extension
• Transfer by Name
• Administration
• Custom Greetings
• Multi-Language Support